Paolo | A Modern Jeweler

+1-(513)-751-2171

Frequently Asked Questions

Please read through our frequently asked questions.

For further questions, please email paolo@paolousa.com

 

 

Do you service and/or sell watches?

Sadly we do not service watches. For any watch servicing needs, we recommend Cleves and Lonnemann Jewelers in Bellevue, KY. We have an extensive network of watch brokers around the world that are happy to work with clients to acquire their perfect watch.

Do you make more jewelry or just what is listed on your website?

Yes. We sell only our in stock, ready-to-wear jewelry. We specialize in custom and one-off jewelry and have many more pieces available for viewing in our studio. If you wish to inquire about a specific product or custom jewelry, please don't hesitate to contact us. We have hundreds of pieces that we create (all in house) and would be more than happy to assist you and help you find what you're looking for.

What is hypoallergenic jewelry?

Hypoallergenic jewelry, more commonly known as nickel-free jewelry, is the only type of jewelry we sell. All of our sterling silver, yellow gold, white gold, and platinum jewelry is nickel-free. Nickel is a common metal used in smithing precious metals, but people with acidic skin may experience rashes or black marks from the nickel degrading from their jewelry.

Do you use any harsh chemicals in your shop?

No; we use all natural products all of the time. The members of our shop are incredibly earth-conscious and we use nothing that had things we can't pronounce to clean and/or work on jewelry. Simply put, if it's unhealthy for us to be around on a daily basis, we definitely don't want to use them.

Can I have a bunch of friends at your shop for a big jewelry party?

Of course! Please feel free to get in contact with us by emailing us at paolo@paolousa.com or calling us at 513-751-2171! We have a full parking lot available to us and can host a variety of events at our shop. We have hosted charities and private parties at our shop and would love to do the same for you!

I have a big event coming up; can I borrow jewelry?

Yes! We would love you to wear our jewelry to an event that you attend! Please contact us and set up a time to come in and we would be more than happy to get a gorgeous set of jewelry together for you. We just ask that you obviously bring it back.

I just love coming in to spend time in the shop!

We're glad you just love to come in and spend time! :) At our shop, you can receive complimentary parking, WiFi, espresso, and jewelry cleaning. Our staff is always more than happy to have clients in just to talk to and catch up with; we know all of our clients and genuinely care about them.